Terms of Service & Privacy Policy

This document contains two parts that together govern your use of our mobile applications and related services: Part I — Terms of Service and Part II — Privacy Policy. In this document, "Foxmedia", "we", "us" or "our" refers to Foxmedia Co., Ltd. and its affiliates. "Service" refers to our mobile applications, websites, and the features and content made available through them. "You" refers to the user of the Service.

Our contact email for all matters under this document is support@foxmediakorea.com.

Part I — Terms of Service

1. Acceptance of These Terms

By downloading, installing, or using the Service, or by creating an account, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy (Part II), which is incorporated into these Terms by reference. If you do not agree, please do not download, install, or use the Service.

2. Eligibility

• You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to create an account and use the Service.
• You may not use the Service if you are located in a country or region subject to applicable trade sanctions or embargoes, or if you are listed on any applicable restricted-party list.
• You may not use the Service on behalf of another person or entity.

3. License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Service on a mobile device that you own or control, solely for your personal, non-commercial entertainment. This license is for your use of the Service as provided by us; it does not transfer any ownership of the Service or its content to you.

4. Restrictions

You agree that you will not:

• copy, modify, translate, adapt, or create derivative works based on the Service;
• reverse engineer, decompile, or disassemble any part of the Service, except to the extent expressly permitted by applicable law;
• rent, lease, lend, resell, sublicense, or otherwise commercially exploit the Service;
• use cheats, bots, automation tools, hacks, mods, or any unauthorized third-party software in connection with the Service;
• exploit errors, bugs, or design flaws to gain an unfair advantage;
• interfere with, disrupt, or attempt to gain unauthorized access to the Service, our servers, or the accounts of other users;
• upload or transmit viruses, malware, or any code designed to harm the Service or other users;
• harass, threaten, defame, or otherwise harm other users, or post unlawful, fraudulent, deceptive, obscene, hateful, or discriminatory content;
• impersonate any person or create multiple accounts to circumvent restrictions or limits;
• use the Service for any unlawful purpose or in violation of these Terms.

5. Accounts

Certain features of the Service require an account. You are responsible for maintaining the confidentiality of your account and login credentials, and for all activities that occur under your account. If you access the Service through a third-party login (such as Google, Apple, or Facebook), you also agree to comply with the relevant third party's terms. You must notify us promptly at support@foxmediakorea.com if you believe your account has been compromised. We may suspend or terminate accounts that we reasonably believe have been involved in fraud, cheating, or other violations of these Terms.

6. Virtual Items and Payments

• The Service may include virtual currency, items, or other digital goods ("Virtual Items") that you may earn or purchase through the app stores of platforms such as Apple's App Store or Google Play ("App Store Operators").
• You obtain only a limited, revocable right to use Virtual Items within the Service. You do not own Virtual Items, and they have no real-world monetary value.
• Purchases and payments are processed by the App Store Operators. We do not collect or store your payment card details. Refund requests are subject to the policies of the applicable App Store Operator and applicable law.
• Virtual Items are non-transferable and non-exchangeable outside the Service. Attempting to sell, trade, or transfer Virtual Items for real money, or obtaining them by fraudulent means, may result in the termination of your account and forfeiture of Virtual Items.
• We may modify, rebalance, or discontinue Virtual Items, and adjust their pricing, from time to time. Except where required by applicable law, Virtual Items have no cash refund value upon account deletion, termination, or discontinuation of the Service.

7. User Content

You retain ownership of content that you create or submit through the Service (such as nicknames, chat messages, or profile elements). By submitting such content, you grant us a worldwide, royalty-free, sublicensable license to host, store, reproduce, and display it solely as needed to operate and improve the Service. You are solely responsible for the content you submit and warrant that you have the rights needed to grant this license. We may remove content that violates these Terms.

8. Intellectual Property

The Service, including all software, graphics, text, audio, trademarks, and design elements, is owned by Foxmedia or its licensors and is protected by intellectual property laws. Nothing in these Terms transfers any ownership rights to you. All rights not expressly granted are reserved.

9. Third-Party Services and Links

The Service may link to, or integrate with, websites, advertisements, and services operated by third parties. We do not control and are not responsible for third-party content or practices. Your dealings with third parties are solely between you and them, and we encourage you to review their terms and privacy policies.

10. Service Availability and Changes

We may update, patch, modify, suspend, or discontinue any part of the Service at any time, with or without notice. The Service may be temporarily unavailable during maintenance. Where reasonably practicable, we will give advance notice of significant changes.

11. Disclaimers and Limitation of Liability

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

To the maximum extent permitted by law, Foxmedia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, Virtual Items, or goodwill arising from your use of or inability to use the Service. Our total liability for any claim shall not exceed the amount you actually paid to us for the Service in the twelve (12) months preceding the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12. Suspension and Termination

You may stop using the Service at any time. We may suspend or terminate your account and your access to the Service if you materially breach these Terms, engage in fraudulent or unlawful activity, or create risk or legal exposure for us. Upon termination, your license to use the Service ends, and remaining Virtual Items may be forfeited as described in Section 6.

13. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law rules. Mandatory consumer-protection rights under the laws of your country of residence remain unaffected. Any dispute arising out of or relating to these Terms or the Service shall first be addressed by contacting us at support@foxmediakorea.com; if it cannot be resolved amicably, it shall be submitted to the competent courts of the Republic of Korea, unless applicable law provides otherwise.

14. Changes to These Terms

We may revise these Terms from time to time. If a revision materially affects your rights, we will provide advance notice through the Service or by other reasonable means. Continued use of the Service after the revised Terms take effect constitutes acceptance of the revision. If you do not agree, please stop using the Service.

Part II — Privacy Policy

This Privacy Policy explains what information Foxmedia collects through the Service, how we use and protect it, and the choices and rights available to you. It is prepared with reference to internationally recognized privacy standards, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Personal Information Protection Act (PIPA) of the Republic of Korea.

1. Information We Collect

Information you provide:

• Account information, such as a user ID and nickname created within the Service;
• Contact information, such as your email address, when you contact customer support or sign up for communications;
• Content you submit in public features of the Service, such as comments, messages, or profile elements.

Information collected automatically when you use the Service:

• Device and technical information, such as device model, operating system version, language settings, and network type;
• Log information, such as IP address, access times, and in-service events;
• Usage information, such as features used, game progress, play sessions, and preferences;
• Identifier information, such as device identifiers and advertising IDs (collected where permitted, for analytics and advertising purposes).

Information from third parties:

• If you log in through a third-party platform (such as Google, Apple, or Facebook), we receive basic profile information from that platform, such as your account identifier, name, and email address, as permitted by your settings on that platform;
• App Store Operators may share transaction and purchase details (such as transaction IDs and purchase history) with us solely to validate purchases. We do not receive or store your payment card details.

2. How We Use Information

We use the information we collect to:

• operate, maintain, and improve the Service;
• create and manage your account and authenticate logins;
• provide customer support and respond to inquiries;
• process and validate transactions made through the Service;
• personalize your experience, including in-game content and offers;
• measure and improve advertising performance, and display advertising (including personalized advertising where permitted by your settings and applicable law);
• detect, prevent, and address cheating, fraud, and security issues;
• carry out analytics and demographic studies to improve our products;
• comply with legal obligations and enforce our agreements.

3. Legal Bases for Processing (EEA/UK Users)

Where the GDPR applies, we process your personal data on the following legal bases: performance of a contract (to provide the Service you requested); legitimate interests (to improve and secure the Service, prevent fraud, and conduct analytics, balanced against your rights); consent (for personalized advertising, optional data collection, and marketing communications, where required); and compliance with legal obligations.

4. Sharing of Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers: vendors that perform functions on our behalf, such as hosting, data storage, analytics, advertising networks, and customer support, under contractual obligations to process information only for our purposes;
• Advertising partners: advertising identifiers and non-precise location information may be shared with ad networks to deliver and measure advertising, subject to your device settings and applicable law;
• App Store Operators and payment processors: to validate purchases and process payments;
• Legal and safety: where disclosure is required by law, court order, or legal process, or to protect the rights, property, or safety of Foxmedia, our users, or others;
• Business transfers: in connection with a merger, acquisition, or sale of assets, where information is among the transferred business assets, subject to this Privacy Policy.

5. International Data Transfers

Foxmedia operates globally, and your information may be transferred to, stored, and processed in countries other than your own, which may have different data protection laws. Where required, we rely on appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, for cross-border transfers.

6. Retention and Deletion

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law. Typical retention periods include: account information for the life of your account; transaction records for up to five (5) years where required by consumer protection or tax laws; and dispute or complaint records for up to three (3) years.

Account deletion: you may request deletion of your account and associated personal information at any time by emailing support@foxmediakorea.com with the subject line "Account Deletion Request". We will verify your identity and complete the deletion within a reasonable period, subject to legal retention requirements and dispute-resolution needs. Deleting your account is irreversible: all game progress, Virtual Items, and associated data will be permanently lost.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• access the personal information we hold about you and obtain a copy;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information;
• object to or restrict certain processing, or withdraw consent where processing is based on consent (for example, via your device's advertising and notification settings);
• request data portability where technically feasible;
• lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at support@foxmediakorea.com. We may need to verify your identity (or your authorized agent's identity) before responding, and will reply within the timeframe required by applicable law. California users: we do not sell or share personal information for cross-context behavioral advertising as those terms are defined by the CCPA, and you have the right to know, delete, and correct, and to designate an authorized agent.

8. Children's Privacy

The Service is not directed to children under the age of 14 (or under a higher age where required by local law), and we do not knowingly collect personal information from such children. If you believe a child has provided us with personal information, please contact us at support@foxmediakorea.com and we will take steps to delete it promptly.

9. Cookies and Similar Technologies

The Service and related websites may use cookies, SDKs, and similar technologies to remember your preferences, analyze usage, and support advertising. You can manage or disable cookies through your browser or device settings; doing so may affect certain features of the Service. Where required by law, we obtain your consent before using non-essential cookies or similar technologies.

10. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption in transit, and internal policies for handling data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be announced in advance through the Service or other reasonable channels, and the "Effective Date" at the top of this document will be updated. Your continued use of the Service after an update takes effect constitutes acknowledgment of the revised policy.

12. Contact Us

If you have questions, requests, or complaints about this document or our data practices, please contact:

• Company:Foxmedia Co., Ltd.
• Email:support@foxmediakorea.com